Facility Management is a complex task that requires a range of skills, knowledge, and expertise. Effective administrative services are crucial for ensuring the smooth operation of a facility.
Portfolio management: Supervising and managing all portfolios in the facility like housekeeping, security, gardening, electrical and plumbing services, STP, WTP and water bodies, and pest control. Facilitation of all repair and maintenance activities through in-house and external vendors.
Documentation management: This includes maintaining of records related to facility maintenance, vendor management, government-related documents, Inventory Management, Service documents, etc.,
Club House and amenities Management: This includes managing the booking of conference rooms, guest houses, Mini Theater, and Party halls. Maintaining indoor play areas, classrooms, library, Fitness centers, Browsing zone, etc., within the facility. And also coordinating for use of shared resources such as equipment and supplies.
Financial management: Petty cash management with liability insurance. Help in budgeting, purchasing and billing for facility-related expenses such as utilities, maintenance, and supplies. Engaging third-party accounting personnel to manage Facility accounts if required.
Business Risk management: This may include developing and implementing policies and procedures to ensure the safety of facility users and staff, as well as managing insurance and liability issues.
The goal is to keep the facility running efficiently and effectively, while ensuring that all operations are carried out in a safe, transparent and cost-effective manner.
Our Specialty & Value Addition
- Dependencies on vendors are minimized to a larger extent.
- Create revenue-generation opportunities for apartment complexes.
- Organize half-yearly residents’ interactive drive to understand their concerns in our and try to provide appropriate solutions and connect with vendors.
- Introducing IOT devices to monitor the real consumption of water and electricity which help in cost savings, service availability of equipment, predictive maintenance, plant performance improvement and forecasting.
- Connect with event management professionals.
- Initiate and organize Property Tax and Khata transfer camps.
- Annual day celebration for our staff with food and interaction with the committee under the banner “Know your Staff”. (for all departments)
- Handling complete operations through In-house APP with dashboard for the client. Real-time monitoring. Minimize the paperwork.
Understanding client is our primary commitment
It has been an exhilarating journey working with Paradigm Integrated Facility Management Services for the last three years till date. Paradigm came into Adarsh Palace Apartments with a very clear mandate to onboard all the crew from an incumbent agency, standardize and enhance service levels, bring in statutory compliance, and elevate customer-satisfaction levels across all departments-housekeeping, electro-mechanical services, landscaping, back-office support across all departments, and overall estate management.
It has been indeed a good moment to share my thoughts on Paradigm Services at Purva Palm Beach apartments, which is vast & wide in terms of infrastructure, luxury, and comfort. Paradigm team has been doing very well since April 2021 and it’s been a great asset to our community in maintaining the entire apartment with a solid commitment to its core & consistent in maintaining the services Quality despite every given challenge. I would also like to appreciate the Leadership & Management stakeholder for driving this for so long.
There are some challenges with respect to unskilled staff deployment for house keeping services especially because of the higher demand in the commercial and corporate sector. This is a wide spread challenge based on our discussions with other vendors. Even in such circumstances, the Paradigm team continues to ensure that there is minimal or no loss of service to the residents at large. The quality of the service across the departments is great and they seek constant feedback from SSROWA and are constantly looking for improvements in terms of…
In our view Paradigm is well structured and has the background to do the facility management, with a good sense of integrity and professionalism. Like with all services, at times there may be some hiccups however, taking the larger picture, they have come out with flying colours. Hope we receive the same level of service in the future too without any incremental increase in financial burden.We wish them good luck and success in their business. Our special thanks to the operations team and those who work on the ground level.
The housekeeping staff have consistently been very efficient in maintaining cleanliness and hygiene in and around the premises.The clubhouse management team have also been very effective in ensuring the rules and regulations of the clubhouse set forth by the association for the betterment of the society. PARADIGM Management team and the back office support have always been collaborative and supportive and are committed to ensure and deliver the quality service at all times. Wishing PARADIGM SERVICES a bright future ahead.
I have worked with Paradigm Services on a variety of our complexes and are currently managing 7 properties of ours, all of which have been tremendously successful and provided the Company with many additional benefits. They are able to offer the personal touch often lost in today’s market place – an excellent business partner. Taking on Paradigm Services helped us streamline our operations, tighten budgets and provide a better solution in the overall management of our facilities services. They are easy to work with in partnership and provide….
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