we are happy to facilitate
Paradigm Integrated Facility Management Services.
Serving since 16+ years, more than 200 happy clients, 2500+ strong team
Paradigm Integrated Facility Services Pvt. Ltd.
Established in the year 2006, now one of the largest Residential Comprehensive Facility Management ISO Certified Company
Established in 2006, we would like to offer ourselves as a team of experts in property/facility management and real estate with the necessary resources to handle the unique demands of your assets. We are end-to-end Facility Management Company based in Bangalore, now operating in Hyderabad and Pune.
With over 200 projects in Bangalore, it makes us the most preferred residential FM company in Bangalore
With a commitment to perfection, Paradigm is dedicated in delivering its customers, valuable and competitive services, delivered by a group of skilled and efficient employees. Paradigm Services acts as a single point of contact for enhancing the operations and optimizing the cost of your facilities.
A Personalised Service
Our key strength is in our ability to analyze clients’ needs through a careful examination of technical and organizational criticality and to provide a tailored service. We achieve solid results, not only in the management of services, but also in their continuous optimization and improvement
IT Systems and Performance Management
TAP” is an Inhouse Software platform developed for the optimized management of buildings, systems, and their maintenance. Paradigm’s TAP allows us to simplify management processes, shorten intervention times and meet SLAs. Clients shall be given access to Dashboard and KPI’s for full control over every aspect of the service.
Quality Assurance and Control
For over 15 years, Paradigm has worked with no intermediaries. Our direct, qualified, and competent personnel guarantees full control of the efficiency and quality of the services. This strategic choice guarantees the best protection in matters of labor, compliance, contributions, and health and safety regulations.
We assign every client a dedicated Operations Manager. Through this direct contact, we build a relationship with our clients that allows us to understand their systems and needs, and enables us to solve problems efficiently and optimally.
Our Business Model
Open dialogue with the client and open-book offer
Care for and an Analysis of the Clients’ Needs, Assessment of spaces and floor areas, Planning of the Service and a complete service offer/ proposal as per open-book policy, for full transparency in costs and deployment.
Kick-off and beginning of the service
Assignment of a Dedicated Operations Manager, due diligence, staff changeover, Contract sign-off and personalization of TAP (Technology APP by Paradigm) and sharing of SLAs and KPIs with the client
Cross Structure Staff
All our staff is available to assist you, supporting operations management and guaranteeing compliance with current regulations including the technical and engineering Management, ISO Standards, specialists on Health & Safety and Quality, the 24 hrs Support Centre, HR, and Administrative Management.
Continuous fine-tuning, working on Snags identified, implementation of improvements, scheduled reports to monitor the course of the service and commissioned, budget (Opex and Capex)
Paradigm trains the staff and safeguard’s their human rights. We also create opportunities for their growth.
Team Skills and Integration
Paradigm's greatest strength is in aligning clients' requirements to every staff KPI’s in order to accomplish the set SLA’s with an aim to boost efficiency and productivity.
Our performance is measured by objective indicators and guaranteed by SLA’s, KPI’s and Incentive systems.
With a dedication to excellence, Paradigm is committed to providing its customers with only the highest standard of service, carried out by a team of well-trained staff. In order to efficiently provide a wide and varied range of property support services, the services have been divided into specialized categories:
Complete Facility Management through Admin Staff like Facility Manager, Facility Executive, Helpdesk, Front desk, and Supervisors
An experienced and professional team that can create clean and tidy surroundings of any given space
An experienced and professional team that can create aesthetic appealing green surroundings
Operation and Maintenance of Water Treatment Plants (WTP), Swimming Pools, Water Bodies, and Sewage Treatment Plants (STP)
Offering Technical and Periodic Maintenance of the Facility and related assets by the Technical Managers, Electricians, Plumbers and Operators
Highly Experienced professionals with domain knowledge in engineering, equipped with measuring and monitoring devices to analyse the equipment performance and recommend for system improvements
Security Services & Surveillance System
Only qualified personnel who are trained to our customer's specific requirements are deployed to guard the security posts
Tank Cleaning Services
Multi-Stage cleaning process with sophisticated equipments are used during cleaning of tanks to meet the quality and standards
Integrated Pest Management (IPM) services is an effective, environmental friendly with a sensitive approach to control the various pests, with least possible hazard to people and property
Why People Choose Us?
Our special & unique capabilities, technology, operating procedures that would be of direct benefit to the Clients
Online/ Phone help within minutes.
Best Quality Assured and maintained.
Site presence by Paradigm SME’s within 45-60 mins.
Escalation Matrix provided to Site team, Client, and Residents to reach out to the right person.
Understanding client is our primary commitment
It has been an exhilarating journey working with Paradigm Integrated Facility Management Services for the last three years till date. Paradigm came into Adarsh Palace Apartments with a very clear mandate to onboard all the crew from an incumbent agency, standardize and enhance service levels, bring in statutory compliance, and elevate customer-satisfaction levels across all departments-housekeeping, electromechanical services, landscaping, back-office support across all departments, and overall estate management.
It has been indeed a good moment to share my thoughts on Paradigm Services at Purva Palm Beach apartments, which is vast & wide in terms of infrastructure, luxury, and comfort. Paradigm team has been doing very well since April 2021 and it’s been a great asset to our community in maintaining the entire apartment with a solid commitment to its core & consistent in maintaining the services Quality despite every given challenge. I would also like to appreciate the Leadership & Management stakeholder for driving this for so long.
There are some challenges with respect to unskilled staff deployment for house keeping services especially because of the higher demand in the commercial and corporate sector. This is a wide spread challenge based on our discussions with other vendors. Even in such circumstances, the Paradigm team continues to ensure that there is minimal or no loss of service to the residents at large. The quality of the service across the departments is great and they seek constant feedback from SSROWA and are constantly looking for improvements in terms of....
The housekeeping staff have consistently been very efficient in maintaining cleanliness and hygiene in and around the premises.The clubhouse management team have also been very effective in ensuring the rules and regulations of the clubhouse set forth by the association for the betterment of the society. PARADIGM Management team and the back office support have always been collaborative and supportive and are committed to ensure and deliver the quality service at all times. Wishing PARADIGM SERVICES a bright future ahead.
In our view Paradigm is well structured and has the background to do the facility management, with a good sense of integrity and professionalism. Like with all services, at times there may be some hiccups however, taking the larger picture, they have come out with flying colours. Hope we receive the same level of service in the future too without any incremental increase in financial burden.We wish them good luck and success in their business. Our special thanks to the operations team and those who work on the ground level.
I have worked with Paradigm Services on a variety of our complexes and are currently managing 7 properties of ours, all of which have been tremendously successful and provided the Company with many additional benefits. They are able to offer the personal touch often lost in today’s market place – an excellent business partner. Taking on Paradigm Services helped us streamline our operations, tighten budgets and provide a better solution in the overall management of our facilities services. They are easy to work with in partnership and provide .....